Shipping Policy

At KLEVO, we work hard to process and deliver your order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your purchase is confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

After processing, estimated delivery time is:

United States: 5–6 business days

Please note that shipping times are estimates and may occasionally be affected by factors outside of our control, such as carrier delays, holidays, weather conditions, or high-volume periods.

Tracking Your Order

Once your order has shipped, you will receive an email with your tracking information. Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at jaume.ecom@gmail.com. Once an order has been shipped, we cannot guarantee that the address can be changed.

Lost or Delayed Packages

If your order has not arrived within the expected delivery timeframe, please contact us at [YOUR SUPPORT EMAIL] and our team will be happy to assist you.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: jaume.ecom@gmail.com
Business Name: KLEVO